(me again)
Clint replied: *** We pass on the credit card charge that the CCard company charge us. We still have to do the actual payment by hand at our end.***
Otherwise I'd prefer to send a cheque in!
*** That's okay with us as well - costs us a lot less.***
Certainly credit cards are quite expensive for the operation to use, although your bankers maybe able to help you with that. The advantage of waiving the admin/credit card charge is that it makes using the credit card option more attractive to your customers which would go hand in glove with your credit card top-up idea. Have tried this with a number of my clients (I am an accountant) and some have found it successful over a trial period. Those businesses dealing with other businesses find cheques/cash are all they need but those dealing with the public find they pull in more customers and increased trade -- people just love their flexible friend.
It's all about knowing your customer (and potential customer) base, though, and what works best for them. Personally I'd think that dealing with individuals from many nations as you do making the credit card more attractive is an option you should consider. It is your business though, naturally, and I shouldn't presume to teach you chaps.
Am now off to teach grandma how to suck eggs 
Matthew
[Non-text portions of this message have been removed]
Certainly credit cards are quite expensive for the operation to use,
although your bankers maybe able to help you with that. The advantage of
waiving the admin/credit card charge is that it makes using the credit card
option more attractive to your customers which would go hand in glove with
your credit card top-up idea. Have tried this with a number of my clients
(I am an accountant) and some have found it successful over a trial period.
Those businesses dealing with other businesses find cheques/cash are all
they need but those dealing with the public find they pull in more customers
and increased trade -- people just love their flexible friend.
*** Yes I know about the stealth payments - it's an interesting business
technique...
It's all about knowing your customer (and potential customer) base,
though, and what works best for them. Personally I'd think that dealing
with individuals from many nations as you do making the credit card more
attractive is an option you should consider. It is your business though,
naturally, and I shouldn't presume to teach you chaps.
*** We're here to learn. Overseas don't get charged for cc payments. If
our margins were better then it would probably be worth dropping the 5%
charge....
Clint
WHAT??? Some beginnings of movement here in your thinking on the iniquitous* surcharge!!! I've been trying to tell you this for months 'n months… Oh well, bravo to Matthew Riley for opening your eyes, he is my new Prophet of Enlightenment, sign me up for the cult.
* Old joke revived for nostalgia's sake, don't get ruffled.
Laurence G. Tilley
http://www.lgtilley.freeserve.co.uk
···
At 11:32 PM 21-10-01, Middle Earth PBM Games wrote:
> Certainly credit cards are quite expensive for the operation to use,
although your bankers maybe able to help you with that. The advantage of
waiving the admin/credit card charge is that it makes using the credit card
option more attractive to your customers which would go hand in glove with
your credit card top-up idea. Have tried this with a number of my clients
(I am an accountant) and some have found it successful over a trial period.
Those businesses dealing with other businesses find cheques/cash are all
they need but those dealing with the public find they pull in more customers
and increased trade -- people just love their flexible friend.
*** Yes I know about the stealth payments - it's an interesting business
technique...
>
> It's all about knowing your customer (and potential customer) base,
though, and what works best for them. Personally I'd think that dealing
with individuals from many nations as you do making the credit card more
attractive is an option you should consider. It is your business though,
naturally, and I shouldn't presume to teach you chaps.
*** We're here to learn. Overseas don't get charged for cc payments. If
our margins were better then it would probably be worth dropping the 5%
charge....
