Sorry?
Excuse me? This is far too polite. He stopped short of saying "have a
nice day" but I don’t think I’ve ever had such a ‘customer focused’
response from Harlequin before. I thought he was taking the piss at
first…!Stuart just doesn’t fit in at the Cardiff office does he!
I much prefer the good old days when Clint or Rob used to send you a 1 line
message that said…
"Kev
fixed it now.
Clint"
Ahhh, happy days.
Please, I’m not used to being spoken to like this. I’m British. I’m used
to bad service. Bloody Americans coming over here with their new fangled
ideas, (like speaking to the customers politely, being courteous and
solving problems promptly).
Where will it all end…??
In a message dated 2/8/2001 12:28:52 AM Pacific Standard Time,
mepbmlist@yahoogroups.com writes:
this is too funny to the US players, we always thought Stuart very politely
followed the GSI party line which was, “go jump in the lake.” when errors
happened. DGI did let corrections happen, but the correction policy is why
many of the folks with the gold eagle on the blue passport started dealing
with HG. Oh, and BTW, I am a victim of the new deadline enforcement, (my
first SS turn in years) as I forgot to send the turn from my outbox until
about 5 hours too late. My fault, no complaints
