Hello everyone
I thought I would make this an open email as I guess
many issues are relevant to most of us
CLint
Just today I noticed a note at the bottom of your GM
news saying admin fee of �1 if our account is on low
funds. This makes me unhappy.
1) This is new to me - I am sure you havent had it in
forever
2) I cant check whether you have levied this fee on
me, because you cant supply me with an account history
3) I dont think that I should have ever been in a
low\account balance situation, cos you have a direct
debit on my credit card
4) Also, I used to have a credit limit of �10 which
went away, unexplained, some time ago
5) All of this sits alongside niggles like turn fee
increase, a startup fee increase and credit card
surcharge
None of my moans individually I am too fussed about
(esp turn fee increase which is fair e nuff) - but
altogether I find them unacceptable - esp re account
statements as I have previously said to you on 2
occasions. I understand you have a problem - but it
is your problem and you need to fix it.
All together this is almost annoying enough to make me
consider ending my 8 year MePbm playing stretch -
please treat it seriously
Best wishes
Mike
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