Just a couple of comments on this paragraph:
Hidden Costs
Re-prints of turns cost �2.00. Of course, if the reprint is due to an error
on our part, this charge is waived.
If your account is low funds - that is to say, in negative - then there is
an administration charge of �1. for the first turn, and �.50 for turns after
that whilst you remain low funds.
You should perhaps repeat here the principle that if the account goes
into low funds due to your error then no charge applies - you have twice
let my account go into low funds by not charging my credit card enough.
I suspect that this problem occurs in a 31 day calendar month, when a
game gets processed 3 times in the month.
If for any reason you need to phone in your turn to us, this is possible,
but will cost an extra �2.
This strikes me as harsh and excessive. Surely most people only phone
in their orders in the case of a catastrophe, like computer failure.
Regards,
Laurence G. Tilley
http://www.lgtilley.freeserve.co.uk/