I don't have a problem with a price increase. I don't have a problem with differential pricing.
I have a problem with lies and spin.
This was presented as "We have to raise prices, but you can avoid it by using this great tool that is going to help you."
Bull. The price increase was NOTHING but a way of forcing us to do their jobs without them cutting their pay checks.
When this was pointed out, the response was something to the effect of, "But our employees don't like doing the job you are paying them to do." Oh, cry me a river.
Well, that spin didn't work, so next come all the posts about "What projects would you like us to work on." Here is one. How about a project that doesn't involve lieing about your motives.
Three years ago, the company I worked for announced a MAJOR improvement in time off policy. When the new policy came down, instead of 25 days off anyway I wanted to use them, I now got 10 vacation, 6 holiday, and unlimited sick. However, if you take one sick day, it costs you your 100% billable bonus ($600 over 3 months) and if you take more than 3 sick days in a row, you need a doctor's note.
Wait, I'm going from 25 days off, to 16, and this is a MAJOR improvement?!?!?! How stupid do they think I am?
When we pointed out that it was BULL that this was an improvement, the response was "changing market conditions..... cost savings..... redeployment of assets...." You know what? It pisses people off more to tell them that "getting screwed is an improvement", then to just honestly explain up front why they must get screwed.
MEPBM could learn from this. You mean I have to do your job, pay you the same, and this is some kind of magic situation for me? I don't think so.
Thank You,
John Hanibal Smith
And B.A. agrees with me. He pitties the fool that thinks doing thier job for them, or getting your arm twisted with increased fees, is a proper way to be treated as a customer.
···
From: Colin Forbes <colin@timewyrm.co.uk>
Reply-To: mepbmlist@yahoogroups.com
To: mepbmlist@yahoogroups.com
Subject: [mepbmlist] Prices and capitalism
Date: Fri, 12 Apr 2002 11:47:39 +0100Hi,
> MEPBM has contrived a way to cut their work load, without cutting their
> paycheck. That pisses me off. Address the point, don't try to silence
> me!!!!! It won't work!!!!Ultimately the point, or rather the reason behind the point, is that basic capitalism dictates that cutting your workload without cutting your pay is something that ALL companies and businessmem would be happy to do. This is a fact of life in the world we live in (like it or not).
By all means express a view - customer reaction is an important part of the capitalist system - but eventually the time comes when customers have to decide to accept a rise in prices or not (i.e. keep buying the product or take their custom and money elsewhere). There is of course another capitalist pressure at work here, namely the fact that the work done by clint & Co is currently under-rewarded in financial terms. The skills involved would normally dictate a much higher price than is being discussed.
The issue for me is not a basic increase in turn-fees, but the proposed differential pricing strategy. However I'm satisfied that this is something Clint & Co are addressing. Could someone who is opposed to a price increase (as opposed to differential pricing) explain why a business which offers a great product, alongside excellent service and commitment, should not seek to reward it's highly skilled employees at a rate more in line with what these people could earn elsewhere in the market? It's no good arguing that less skilled people would need less pay, because then the game wouldn't run. If PBM were a purely market-driven business, it wouldn't exist. There aren't enough players and we don't pay enough for turns. Happily there are a lot of people out there who enjoy gaming sufficiently to run PBM games, edit PBM magazines etc. If, despite this, there is a cogent argument against a rise in prices, then by all means let's hear it and discuss it in a gentlemanly fashion.
Colin.
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